Two EndNote Toolbars appear in Word (Windows)

When you have an earlier version of EndNote installed, and later install EndNote X7.1, there may be situations where the previous version’s of Cite While You Write files are not removed. You may see two EndNote toolbars in Microsoft Word.

To completely remove the old Cite While You Write add-in:

1. Locate the Word Startup folder. See your Microsoft Word documentation about how to view and manage add-ins; you will be able to see which add-ins are loaded and where they are located.

2. Quit from Word.

3. Delete all of the CWYW files found in the Startup folder, such as these files for EndNote X:
   
   EN10Cwyw.dot
   EN10Cwyw.wll
   EN10Cwyw.WordXP.wll
   
   Earlier versions of EndNote will show similar files, with a slightly different prefix.

4. Restart Word.

Note: The Startup folder for Word is hidden by default. You may need to either enter the full path to the folder or turn on "Show hidden files and folders" in Windows Explorer.